Website Terms of Use

1. Who operates this website and what these terms apply to

The usefluye.com website and its pages in Spanish and English are operated by myservy LLC, a company registered in the Qatar Financial Centre under QFC No. 05314, with its registered office at Office No. 12, Hub A, Level 3, Innovation Centre Building (Building No. 125), Qatar Science & Technology Park, Education City, Doha, Qatar ("Fluye", "we").

These Terms of Use apply to anyone who visits the website from a country where Fluye does not provide service, or who browses the international page of the website. By using the website you accept them, together with the Privacy Policy and the Security Policy.

If you contract Fluye in an active market, your relationship is governed by the Terms and Conditions of that market (Venezuela, with Sbcompanies C.A.; Qatar, with myservy LLC), which prevail over these Terms of Use.

2. The website informs; the service is provided only in the listed markets

The international page describes what Fluye is, how the model works (companies operate, Fluye structures, the insurer covers, the bank finances), who we are and which markets we operate in. It is general information about the company and the product.

Fluye only provides service in the countries listed as available markets on the website. Nothing on the international page is an offer of services, an offer of coverage or financing, or an invitation to contract in countries where Fluye is not available. Features and conditions vary by market and are those published on each country's page; in each one Fluye works with locally authorised insurers and banks.

If a country appears as "coming soon", the service is not yet available there; registering your interest does not create an account or a contractual relationship.

3. Contact forms and interest list

The website lets you leave your details to receive information, request a demo, propose a partnership or tell us you want Fluye in your country. By submitting a form:

• You warrant that the data is yours or that you are authorised to share it, and that you act on behalf of a company or organisation.
• You agree that myservy LLC processes it in accordance with the Privacy Policy, solely to answer your enquiry, evaluate the proposed partnership or let you know when Fluye arrives in your country.
• You may ask us at any time to delete your data or stop contacting you by writing to privacy@usefluye.com.

Answering an enquiry or registering your interest does not commit Fluye to launch in your country or to provide you with service. If your enquiry relates to an active market, we will pass it to the group company that operates there.

4. Permitted use and intellectual property

You may browse the website, read and share its links and download the materials we offer for download, for informational use. You may not: copy, reproduce or redistribute the content for commercial purposes without written authorisation; use the Fluye or myservy brand or their logos without permission; extract data from the website in an automated way; attempt to access restricted areas; or interfere with its operation.

The website, its content, design, texts, trademarks, logos and software are the property of myservy LLC and its licensors and are protected by the applicable intellectual property laws. The trademarks of Partners and third parties belong to their owners.

If you find a vulnerability on the website, report it to security@usefluye.com in accordance with the Security Policy.

5. Content, accuracy and third-party links

We strive to keep the information on the website accurate and up to date, but it may contain errors or omissions and may change without notice. Descriptions of features, Partners, prices and timeframes are indicative: what governs a client is its commercial proposal and the Terms and Conditions of its market.

The website may link to pages of Partners, investors, media or third-party tools. We do not control that content and are not responsible for it; its use is governed by each third party's terms.

References to figures, clients or results correspond to the date they were published and do not guarantee future results.

6. Privacy, cookies and security

The personal data you leave on the website is processed by myservy LLC in accordance with Fluye's Privacy Policy and the data protection regime of the Qatar Financial Centre, which applies to it as controller. If you visit from a country with its own data protection law, you may exercise against us the rights of access, correction, deletion and objection described in that policy by writing to privacy@usefluye.com.

The website uses cookies necessary for it to work and measures visits anonymously and without cookies. Only with your consent does it also use analytics cookies. You can manage them from the cookie notice or your browser.

The measures we use to protect the website and the platform are set out in the Security Policy.

7. Liability, governing law, changes and contact

Liability. The website is provided "as is", for information purposes. To the extent permitted by law, myservy LLC is not liable for damages arising from the use of the website, reliance on its content or the inability to access it. Nothing in these terms excludes liability that the law does not allow to be excluded.

Governing law. These Terms of Use are governed by the laws and regulations of the Qatar Financial Centre and, on a supplementary basis, by the laws of the State of Qatar. Any dispute about the use of the website is submitted to the Qatar International Court and Dispute Resolution Centre (QICDRC), without prejudice to the non-waivable rights granted to you by the law of your country of residence.

Changes. We may update these Terms of Use at any time by publishing the new version with its date. Continuing to use the website afterwards means accepting it.

Language. They are published in English and Spanish; the English version prevails.

Contact. privacy@usefluye.com. Last updated: 2 November 2026.